Kompassify is a no-code platform designed to aid businesses in crafting personalized user onboarding experiences. With a focus on enhancing user conversion, activation, and retention, Kompassify offers a variety of features, all of which can be set up without writing a single line of code.
Key Features
- Onboarding Checklist: Break down complex user onboarding procedures into simpler, manageable tasks, ensuring a smoother transition for users.
- Onboarding Progress Bar: This step-by-step guide keeps users engaged, leading them through their onboarding journey and helping them unlock the full potential of your product.
- Multi-choice Onboarding: Customize onboarding experiences based on individual user profiles or preferences, ensuring a personal touch.
- Announcements Widget: Keep users informed about the latest product updates and feature releases, fostering continuous engagement.
- NPS & Surveys: Deploy quick Net Promoter Score (NPS) surveys to collect feedback, gauging user satisfaction and overall sentiment.
- Segmentation Based on URL Keywords: Display specific product tours or messages to users based on URL keywords, allowing for granular targeting.
- No-Code Builder: Using Kompassify’s intuitive builder and their Chrome extension, users can design, preview, and implement their onboarding sequences without any complex coding.
- Cross-Browser Support: Once Kompassify is installed on a website, the created product tours will display across all web browsers, ensuring a consistent user experience.
Use Cases
- For Complex Products: Businesses with intricate products or services can use Kompassify to break down the onboarding process into easy-to-follow steps, ensuring customers remain engaged.
- Targeting Different User Groups: Display different tours or guides for various user categories based on URL keywords.
- Feedback Collection: Deploy NPS surveys to gather actionable insights about customer satisfaction.
Pricing
Before committing to a paid plan, users can explore Kompassify’s offerings with a 14-day free trial, no credit card required.
- Growth – €35/mo: Supports up to 5,000 monthly active users, 5 team members, and 20 product tours. Also includes multi-choice onboarding, notifications widget, and other core features.
- Enterprise – €99/mo: Unlimited users, team members, and tours. Kompassify branding is removed, and there are expanded features available.
- Custom Plans: For those with specific needs, customized plans are available upon discussion with the Kompassify team. These plans offer tailored features and more.
You can check out their pricing page for more information about each plan to make the best decision for your business.
User Experience
The platform comes with an intuitive no-code builder. With the Kompassify builder Chrome extension, users can easily build and preview product tours without altering their website. It’s designed to save development time and reduce the complexity of user onboarding.
Customer Support
Kompassify provides robust customer support through email and live demos. They also maintain a blog which can be a source of valuable insights and best practices.
Security and Reliability
Kompassify stands out in terms of data security and compliance. The platform is GDPR compliant, with all user data stored and processed within the European Union. Furthermore, their zero-knowledge design ensures no collection of sensitive data about customers’ end-users.
Integration
Kompassify is designed for seamless integration into websites. With its cross-browser compatibility, users can ensure their onboarding tours display consistently regardless of the browser being used.
