JotForm is an online tool designed to streamline the process of form creation and data collection. It goes beyond just collecting data by providing functionalities like conditional logic, payment integration, and automated workflows, ensuring that users can design the exact form they need without getting bogged down in unnecessary complexities.
Key Features
- Powerful Form Builder: Create forms with ease and without any coding using JotForm’s intuitive online Form Builder. Customize these forms to reflect your brand by adding your logo, and adjusting fonts and colors.
- Conditional Logic: Design forms that adjust based on user responses, ensuring relevant questions are always presented.
- Payment Integration: Collect payments, fees, or donations directly through your form, making the transaction process seamless for both you and the form submitter.
- Reports & Automation: Generate insightful reports from collected data and set up automated workflows to make data handling more efficient.
Use Cases
- E-commerce: Create product order forms and collect payments instantly.
- Surveys & Feedback: Gather feedback from customers or conduct surveys with ease.
- Event Registrations: Set up registration forms for events and accept fees.
- Donations: Facilitate charity or fundraising campaigns by collecting donations through forms.
Pricing
- Starter Plan: This plan is free and includes 5 forms, 100 monthly submissions, 100 MB available space, 1,000 monthly form views, 500 total submission storage, 100 fields per form, 10 monthly payment submissions, 10 monthly signed documents, and 1 user per team.
- Bronze Plan: This plan costs $34 per month (billed annually) and includes 25 forms, 1,000 monthly submissions, 1 GB available space, 10,000 monthly form views, 10,000 total submission storage, 250 fields per form, 100 monthly payment submissions, 100 monthly signed documents, and 1 user per team.
- Silver Plan: This plan costs $39 per month (billed annually) and includes 50 forms, 2,500 monthly submissions, 10 GB available space, 100,000 monthly form views, 25,000 total submission storage, 500 fields per form, 250 monthly payment submissions, 250 monthly signed documents and 1 user per team.
- Gold Plan: This plan costs $99 per month (billed annually) and includes 100 forms, 10,000 monthly submissions, 100 GB available space, 1 million monthly form views, 100k total submission storage, 1k fields per form, 1k monthly payment submissions and signed documents and HIPAA compliance features.
- Enterprise Plan: This plan is for large enterprises that need even more advanced features. It includes unlimited forms limit and monthly submissions. The pricing for this plan is not mentioned on the website.
You can check out their pricing page for more information about each plan to make the best decision for your business.
User Experience
JotForm offers a straightforward form creation process. With the online Form Builder, users can quickly craft and customize their forms, ensuring a hassle-free experience even for those with little to no technical knowledge.
Customer Support
For any queries or concerns regarding JotForm, users can conveniently access the platform’s FAQ section. Additionally, they can engage with the community and experts in the forum or directly reach out to the JotForm team via email for more personalized assistance.
Community and Learning Resources
To help users make the most of JotForm, the platform offers a comprehensive User Guide, which walks through its features and functionalities. For those looking to dive deeper or learn interactively, there are webinars available. Moreover, the platform’s blog serves as a continuous source of updates, tips, and best practices for both beginners and experienced users.
Security and Reliability
They offer SSL encryption, GDPR compliance, and the option to store data in secure servers. Regular backups ensure data reliability.
Integration
JotForm boasts a wide array of integrations, including payment gateways like PayPal and Stripe, CRM systems like Salesforce and HubSpot, and other tools like Google Sheets, Dropbox, and Slack.
Alternatives
- Google Forms: A basic free tool integrated with the Google suite.
- Typeform: Known for its interactive and engaging form design.
- Formstack: Offers a range of advanced form features and integrations.
